New to MULE Products? Do you have questions? Well we have answers to some common frequently asked questions about our mobile workshop and garage fans. Use the list below to find the answers you need or support team.contact our support team.
MOBILE WORKSHOP
- How long does it take to assemble?
- What is the CFM of the fan?
- What is the lumen output of the light?
- What is the amp rating of the power strip?
- What rating are the USB outlets?
- How many tools can be used at the same time when plugged into the power strip?
- What is the weight limit of the cart?
- What is the warranty?
- How long is the extension cord?
- How heavy is the Mule cart?
- Is the Mobile Workshop waterproof?
- Does it fold up for transporting?
- I broke something by being a bit too rough with my Mobile Workshop, can I order spare parts?
- Can I remove the fan or light be used as a standalone item?
GARAGE FAN
- How long does it take to assemble?
- What is the CFM of the fan?
- Can I use my Garage Fan outside on my patio or pergola? Is it waterproof?
- What is the length of the fan from the top to the bottom?
- Does the garage fan require a junction box?
- How far from the wall do I need to install it?
- What is the weight of the fan?
- Can I install the Garage Fan into sheet rock if I don’t have a stud?
- The Garage Fan cord is too short to reach my outlet, is it safe to use an extension cord?
- I need a longer downrod for my high garage ceilings, what do I do?
- Can I use one remote to control two Garage Fans?
MOBILE WORKSHOP
Q: How long does it take to assemble?
A: When following the directions, it can take up to 45 minutes to assemble your mobile workshop. Watch our Youtube Video to see how to assemble - Click Here.
Q: What is the CFM of the fan?
A: When the mobile workshop fan is set to high speed you can expect a CFM output of 2500.
Q: What is the lumen output of the light?
A: The Mobile Workshop features a 1100 Lumen / 4000K bright directional LED light
Q: What is the amp rating of the power strip?
A: The power strip included with Mobile workshop features (3) 15Amp outlets
Q: What rating are the USB outlets?
A: The power strip included with Mobile workshop features (2) USB ports that are USB 2.0 compliant.
Q: How many tools can be used at the same time when plugged into the power strip?
A: Depending on the amp usage of the tools you are using, we recommend running no more than 3 tools from the power cords + power strip included under normal use conditions.
Q: What is the weight limit of the cart?
A: The weight limit for placing objects on the mobile workshop fold cart is approx. 300 pounds
Q: What is the warranty?
A: All MULE products come with a 3 year manufacturing warranty against defects in craftsmanship. For more detail click here.
Q: How long is the extension cord?
A: The Mobile Workshop features a 10 Feet power cord extension to plug into any standard 3 prong outlet.
Q: How heavy is the Mule cart?
A: The Mobile Workshop weighs approximately 34 pounds fully assembled, light enough to lift onto a truck bed, or roll up a staircase.
Q: Is the Mobile Workshop waterproof?
A: NO – the Mobile Workshop is indoor rated only, be sure when transporting your mobile workshop to protect it from rain, snow or moisture.
Q: Does it fold up for transporting?
A: NO – once assembled the Mobile Workshop is designed to be utilized always in its assembled format. The folding cart can be positioned up for easy storage and transporting.
Q: I broke something by being a bit too rough with my Mobile Workshop, can I order spare parts?
A: You can order hardware kids, lights, adjustable knobs and tool tray as well as other parts.
Q: Can I remove the fan or light be used as a standalone item?
A: NO – the Mobile Workshop is intended to be used in the current configuration sold, any attempt to re-configure or use items stand-alone will void all warranties.
GARAGE FAN
Q: How long does it take to assemble?
A: Typical installation of the Garage Fan can take up to 30 minutes
Q: What is the CFM of the fan?
A: With the fan on the highest setting it performs at 3000 CFM
Q: Can I use my Garage Fan outside on my patio or pergola? Is it waterproof?
A: The fan is damp rated and can go on a covered patio or porch. It Is not waterproof and cannot go on a pergola or anywhere where the fan will receive direct precipitation.
Q: What is the length of the fan from the top to the bottom?
A: When mounted with the 12 inch downrod, the fan measures 37.5” from the ceiling to the bottom of the fan. When mounted with the 6 inch downrod, the fan measures 31.5 inches from the ceiling to the bottom of the fan.
Q: Does the garage fan require a junction box?
A: No, the design of the Garage Fan allows you to install anywhere there is a support structure using the included hardware and simply plug in the garage fan into a standard outlet.
Q: How far from the wall do I need to install it?
A:For optimal airflow, it is recommended that the fan is installed at least 18 inches from the wall.
Q: What is the weight of the fan?
A: The fan weights approx. 12 pounds without a downrod.
Q: Can I install the Garage Fan into sheet rock if I don’t have a stud?
A: No — the included mounting bracket requires the end user to securely screw directly into a joist.
Q: The Garage Fan cord is too short to reach my outlet, is it safe to use an extension cord?
A: Yes - it is safe to use an extension cord with your Garage Fan to plug into a standard outlet.
Q: I need a longer downrod for my high garage ceilings, what do I do?
A: The MULE Garage Fan comes with 6-inch and 12-inch downrods which will fit most standard ceilings. However, if you have higher ceilings, you have the flexibility to use a universal downrod of any length (4 inches or longer) as long as it is threaded and has a diameter of either 3/4-inch inside diameter and 1-inch outside diameter. These downrods can be purchased from most major online retailers or your local home improvement stores.
Q: Can I use one remote to control two garage fans?
A: Yes - Each MULE Garage Fan Remote comes with a receiver and a remote control. Both Garage Fans will need to be plugged into a receiver before syncing the remote.
Remote Control Syncing Instructions:
- Turn off the main power to both fans, then turn it back on.
- Within 30 seconds, press and hold the High and Low speed buttons on the remote at the same time